Making everyday technology work for real life.
Technology should make your life easier. When it does not, we come to you, work out what is actually going on, and fix it properly. At your pace, in plain English.
We support older Australians, people living with disability, and the families looking after them. Our services are available through NDIS funding, Support at Home, or privately.
Three ways we help
Everyday technology support
Phones, tablets, smart speakers, TVs, video calls, passwords, apps. If it is causing frustration, we can sort it out. We set things up so they keep working, and leave clear notes so you know what was done.
Independence and safety at home
Simple smart home setups that lower the daily mental load and improve safety. Motion lighting, voice routines, smart doorbells. Practical things that make a real difference day to day.
Personalised AI companions
For people who would benefit from a calm, consistent support tool, we design and configure a personalised AI assistant built around their routines and goals. Patient, predictable, and built around the person, not the technology.
Why people call us
You have probably been the household tech support for long enough. Or you have watched a parent struggle with a device that was supposed to help. Maybe a support plan mentions technology goals and nobody has actually made them happen.
That is the gap we work in. We do not sell products and we do not push gadgets. We make what you already have actually work, and we teach you how to use it so it sticks.
Who we work with
- People living with disability
- Older Australians
- Families and carers
- Support coordinators and allied health teams
How it works
A conversation first
A free 15-minute call to understand your situation. No obligation.
A proper first visit
One to two hours at home, looking at what you have and building a clear plan.
Setup and training at your pace
We do the hands-on work, then show you how it all works, and leave written notes you can keep.
Funding
Many of our clients pay nothing out of pocket. We work with:
- NDIS participants who are plan-managed or self-managed
- Support at Home clients using their aged care budget
- Private clients, often an adult child arranging support for a parent
Not sure where you fit? We will help you work it out on the first call.
Talk to us about funding
About Gray Matter Solutions
Gray Matter Solutions is led by Phil Gray, who has spent years working where technology, human behaviour, and practical outcomes meet. He set up GMS because the support that makes technology actually work for the people who need it most is hard to find, expensive, or rushed. We think it should be calm, patient, and done properly.
More about us
Take something useful, even if you never call us
We have written a set of plain-English guides on the questions we hear most. Why the iPad ended up in a drawer. What the NDIS actually funds for technology. How to spot a scam before it costs you. They are free, there is no sign-up wall, and they are written for real people, not tech people.
Browse the guidesLet's make your technology work for you.
The easiest way to start is a free 15-minute call. No pressure, no jargon, no obligation.